Our Services & Clients
Organizational Strategy
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Behind every high-impact project lies an organization able to decide, adapt, and act collectively - a capacity that depends as much on the team’s technical skills as on the strength of its organizational foundations.
Yet as structures grow, evolve, or transform, their internal functioning can become unclear, unbalanced, or inefficient. Clarity fades, processes wear down, and tensions emerge
This situation can arise at various key moments: a change of scale, a strategic review, a shift in governance, an internal crisis, or the structuring phase of a new partnership or funding process... all contexts where it becomes necessary to pause and revisit the fundamentals.
This service accompanies actors through these transitions, aiming to align their impact ambitions with their operational realities. The support can cover the structure as a whole or focus on one or more key departments (HR, finance, logistics, programs etc.). The goal is to provide the organization, or its support functions, with a clear, effective, and context-tailored operational framework.
Our goal: to help you identify organizational challenges and strengthen the alignment between your ambition, your structure, and the way you operate.
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Our approach combines a rigorous external perspective with co-creation alongside team members.
We usually start with a diagnostic phase: self-assessments, interviews, document review, and observation of internal dynamics.
Next, we support teams in clarifying responsibilities, reviewing key processes, refine governance, or building appropriate management tools - thanks to a realistic action plan endorsed across all the teams involved.Each assignment is tailored to your priorities, constraints, and available resources. Technical experts can be mobilized if needed.
We ensure that we produce deliverables that are always clear, as operational as possible for the teams, and immediately usable without additional support after the assignment.
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What you can expect in practice: a smoother, more sustainable organization, better aligned with your ambitions based on the following pillars:
A shared and consistent understanding of your internal operations and the friction points that need addressing
Clear decisions on governance, roles, and processes
Simple management tools to improve coordination, prioritization, and delegation
What we aim for is a concrete, pragmatic, and above all, sustainable transformation - one that you can drive forward independently, within a stronger framework.
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Development of a strategy and operational planning: Shared analysis of challenges, participatory projection workshops, definition of strategic orientations, and operational rollout (objectives, indicators, roles, budget, action plan).
Support for scaling: Global diagnostic, identification of organizational tensions, redefinition of governance and roles, and a structured scaling plan.
Organizational realignment following a structural change: Analysis of gaps between the existing organization and new resources/objectives, clarification of key roles, adaptation of processes and management tools.
Redesign of coordination processes: Mapping of the different processes, simplification of decision-making flows, definition of pivotal roles, creation of shared practices and dashboards.
In-depth organizational diagnostic: Review of structure, decision-making bodies and responsibilities, identification of bottlenecks, and design of a realistic, well-equipped, and shared organizational target.
Crisis Management
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Crises can occur at any time and take many forms: internal tensions, major incidents, poorly anticipated or unforeseen risks, or even reputational or governance crises.
In these critical moments, an organization must be able to respond quickly, effectively, and with clarity, while maintaining essential human support.
Without proper preparation or tailored support, crisis management can become chaotic, exacerbating impacts and weakening the organization over the long term.
Our service is designed to help you anticipate these sensitive situations, manage crises as they occur, and come out stronger and more resilient.
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Our approach combines organizational rigor, the structuring of human, material, and technological systems, and hands-on support of the teams. Every intervention is tailored to your context, your needs, and your resources - for both prevention and response.
In anticipation, we conduct a vulnerability assessment and develop with you clear protocols, management plans, as well as training and simulations to prepare your teams to face potential crises.
In the midst of a crisis, we act quickly to assess the situation, support the management, facilitate mediation, and ensure a safe resolution by defining necessary adjustments.
Each mission is co-created with your teams to ensure deliverables are operational, practical, and immediately usable, without external dependency.
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What you can expect:
Better organizational preparedness for critical risks, with clearly defined protocols and responsibilities.
Enhanced capacity to manage crises effectively, minimizing bottlenecks and enabling rapid decision-making.
Tailored human-centered support to handle tensions, maintain cohesion, and restore trust.
Practical and operational tools, as well as action plans that can be immediately used to anticipate, manage, and sustainably resolve sensitive situations.
The goal is to turn crisis management into a lever for robustness and agility, so your organization can continue moving forward even in challenging circumstances.
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Diagnostic and Crisis Management Plan: Assessment of the existing system, co-identification of risks, operational recommendations, and development of an action plan.
Simulation and Preparedness: Development of realistic scenarios, training and collective simulation workshops, and creation of quick-reference guides.
Strategic Support in Real-Time / During a Crisis: Remote and/or on-site support for governance assistance, emergency mediation, facilitation of critical meetings, internal and external communication support, and crisis exit planning.
Post-Crisis Support and Rebuilding: Shared post-event diagnostic, redefinition of responsibilities, governance and action plan, implementation of ongoing monitoring (tools, indicators, and management practices).
Responsible Partnerships
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Many foundations and donors seek to align their practices with their values, especially when supporting local organizations with strong social impact. Although they drive a strong ambition and want to find renewed meaning in their role as funders, they can face areas of uncertainty: understanding dynamics in the field, selection criteria, heavy or poorly adapted monitoring processes, or navigating support postures sometimes perceived as top-down.
They seek to become “impactful funders”: strengthening the effects of their action, sustainably supporting solid, useful and context-rooted organizations, while clarifying their own strategic and operational positioning.
The Responsible Partnerships service addresses this need: it supports funders in structuring their approaches to partner selection, monitoring, and capacity support, by integrating simple tools, a more horizontal posture, and a focus on organizational strengthening.
The goal: to create the conditions for sustainable, transparent, and meaningful collaborations between all stakeholders.
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We combine rigorous analysis of existing practices with tailored support to strengthen your internal capacities.
We analyse your partnership and funding practices: posture, processes, tools, shared visions (if necessary, through an comprehensive organizational diagnostic).
We strengthen the capacities of your teams to evaluate, support and fund your partners through an organizational capacity–building approach: due diligence, capacity monitoring, strategic support, dedicated training.
We help you design or revise practical, context-appropriate support mechanisms: calls for proposals, evaluation grids, monitoring tools, and non-financial support systems.
This initiative ensures more balanced, transparent partnerships, focused on lasting impact.
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Our clients become recognized and respected agents of transformation - impactful, aligned, and credible funders.
What you can expect:
Greater clarity and consistency in your partner relationships, based on clear and shared criteria.
Strengthened internal teams, able to evaluate and support partners with rigor and relevance.
Innovative, flexible and tailored support mechanisms, that foster impactful and sustainable support.
A funder/partner relationship grounded in trust, transparency and shared accountability.
This service aims to build responsible partnerships maximizing collective value, while taking into account on-the-ground realities and strategic priorities.
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Operational Partnership and Funding Strategy: Review of positioning, support in designing calls for proposals aligned with operational strategy, partner and impact monitoring system, and design of support mechanisms.
Mapping and Selection of Partners: identification of actors, analysis of funding mechanisms, strategic alignment.
Diagnostic and Due Diligence of Partners’ Operational and Organizational Capacities: due diligence, governance, operational capacity, risk management, safeguarding.
Internal Capacity Building for Partner Evaluation: Training, coaching, and shared evaluation tools (RACI charts, processes, decision-making processes, etc.).
Support for Pilot Partnership Projects: Implementation of horizontal collaboration plans, capacity monitoring, mutual evaluation, and continuous adaptation.
Who Are Our Clients?
We support committed actors - NGOs, foundations, networks, sports organizations and institutions - that pursue social, environmental, or public benefit ambitions, each in their own way.
Some work in the field, in humanitarian aid or international cooperation; others support these efforts through funding, advocacy, or ecosystem-building. Various also leverage sport or culture as drivers of impact.
Regardless of their status, size or sector, we help them set a clear direction, organize their operations, and increase their capacity to act in a rapidly changing world.
Looking Back…
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French National Rugby League - Development of Crisis Management Mechanisms
Our team supported the French National Rugby League in fully structuring its crisis management system, establishing a clear and operational framework, tailored to its stakes. By defining roles, response processes, and key tools, we strengthened its capacity to handle sensitive situations. This work was further reinforced by team training to ensure sustainable capacity building and optimal responsiveness in the event of a crisis.
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L’Oréal Fund for Women - Selection and Validation of Grantee Partners
ConsultAid supported the L’Oréal Fund for Women in analyzing and selecting potential partner organizations for funding. We applied their evaluation framework, conducted rapid due diligence, and provided recommendations aligned with the fund’s strategy. ConsultAid also contributed to improving the tools for assessing submissions from potential partners, to better align the selection process with the realities of local organizations and the principles of responsible funding.
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Groupe SOS / French Development Agency (AFD) - Final Evaluation of CSO Strengthening
As a senior consultant with Aleph Strategies, Camille co-led the evaluation of an AFD-funded project aimed at strengthening the capacities of CSOs in Senegal and South Africa. She assessed the project’s real impact on the organizational capacities of local structures to accompany them in carrying out their missions and provided concrete recommendations to improve support practices. The work combined methodological rigor, attentive listening to field partners, and critical analysis of funding approaches.
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![Un bâtiment élégant de style baroque avec des détails architecturaux ornementaux, des statues et un drapeau, avec un escalier menant à l'entrée. Belle journée ensoleillée avec ciel bleu.]()
Kate Powers Foundation - Strategic Review
ConsultAid supports this private foundation based in Monaco, which is repositioning itself as a funding organization. It conducted an internal and external assessment, designed and facilitated workshops on clarification and positioning, and guided a collective decision-making process on future priorities. This tailored approach enabled the team and the board to regain a clear trajectory, aligned with their social commitment and philanthropic environment.
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![Logo de IGNET avec deux femmes stylisées se touchant la tête sous un soleil, entourées d'un livre ouvert, et le texte "Inspiring Girls and Grassroots Networks for Inclusive and Transformative Education".]()
IGNITE (IRC & UAF Africa) - Organizational Capacity Support
Camille supports IGNITE, an international consortium funded by the AFD, in implementing an organizational capacity-strengthening framework for 60 local CSO partners across five African countries. She designed a customized organizational diagnostic tool, guided the development of action plans, structured a strategy for building and sharing organizational capacities, and coordinated the involvement of multiple stakeholders. She also serves as a strategic advisor to ensure the support provided to partners is coherent, ethical, and sustainable.
